Testimonials
Protectus Security was founded in 2009 with a mission of providing our clients with the best technology and customer service while operating with integrity in all we do.
We strive to do business by the golden rule, treating our clients the way we would want to be treated.
But don’t just take our word for it. Below are some of our favorite testimonials that highlight what makes Protectus Security the best home and business alarm security company in North Texas.
The team at Protectus Security helped us implement a tailored security system for our business. It’s great working with a company small enough that you can reach the owner, yet large enough to provide the latest technology.
The install went great and we absolutely love the new system. When someone rings the doorbell, it never fails to connect. Your installers were extremely helpful and your tech support has been fantastic. I am so glad we changed over.
Great service and awesome technician. He has been the best person that has come and done work in our office out of all of the contractors that have been through. He even clean up messes from other workers. The alarm system looks great and the training was very helpful. Would highly recommend over the big box companies.
Chris and his team at ProtectUs have done a fantastic job getting my video alarm system up and running. A very professionally run set-up; they have been extremely responsive right from getting the appointments scheduled to a timely installation and transparency in pricing. The technician (Jason) was very patient with our questions and made sure we were familiar with the installation before he left. I would highly recommend their services.
We had Robert and Jason come out and do our install and they were great. Very professional and responsive. Glad we made the switch from ADT. So far very happy with ProtectUs.
In a word: Protectus is what you want with a security system and company. They provided our family fantastic service and installation this week. Matthew (the installation tech) was excellent. I give him high marks! And I’ve loved our alarm and playing with it already. So cool! This company sells great products and provides excellent service. Can’t wait to have them back for garage units and maybe a camera!
Our small business has been having many issues over the years with a National Alarm Company. When it was time to go to a new contract, I wanted to look at going “local”. Best decision we have ever made! This is a company that is competent, caring, and follows through just as advertised. Plus we will end up saving money and headaches in the long run!
Professional service. Highly recommend. Christopher was really helpful and was open to recommend about the alarm security.
From the first call, till the end of the installation, the experience was first rate. Installation technicians were on time a very professional and personal. It was an all day installation and they did not even take a lunch. Worked through light rain and did not stop until it was completed. They even had a courier deliver an item that was purchased wrong.
Just started the service, but am vey satisfied so far. Highly recommended.
Chris and his team -Jason and Rob – were fantastic in helping my business going with the security and camera system set up. They took their time to explain as well as going over everything. They also addressed all questions/concerns at the end of the process | the whole experience is very smooth. Very thorough and workmanship is great! Highly recommended A+
I did a lot of my own research and bought my own cameras. All I wanted was someone to mount the cameras and run network cables in the attic. I hate going up in my attic, it’s such a PITA. I worked with Protectus Security and they got them installed, mounted and connected in a few hours. They even checked with me to make sure the cameras were mounted correctly by verifying that the image was what I was expecting. I highly recommend them.
From our first contact until the install team finished up we couldn’t ask for better service. The install team worked through a few hiccups to update our older system and get our cameras back on line. Highly recommend Chris and his team
I’m quite impress[ed] with the services of Protectus Security. I’ve dealt with a few security companies and Protectus is perhaps my favorite and most professional company that I’ve dealt with. The best way to describe them is: A company with all of the features and capabilities as other large security companies but with a personal touch. You can reach out to them with any issue and they will assist you with courtesy and quality service. Not to mention, their prices are fair for the value that you receive. I would recommend to anyone searching for a reliable security company with a classic old fashioned way of doing business, with care. Not too many companies out there like this one anymore. Highly recommended!
I’ve been a customer for years and am very happy with this security service provider. Communication with this team is superb. I’m very impressed with their technicians who go above and beyond for installation, repairs, questions, and respecting our property when onsite. Happy to extend our business relationship into the future.
Cannot recommend this company enough – not usually a reviewer but everything from communication, to installation was exceptional. The install team was great in their recommendations and had the “I’d do it this way in my house” attitude, and went out of their way to help with things that didn’t necessarily require them to. Highly recommend if you’re looking for a security company in Dallas.
My business has been paying a fortune at ADT and getting horrible customer. We reached out to Protectus Security and they got us cameras installed for the same price ADT quoted us and beat their monthly service price by a large amount. When the techs came out to install the cameras they were very polite and diligent at their work. When my home security contract is finished with ADT we will be switching to Protectus.
Their dedication to their clients is to be admired and copied by others. Our service call was not just another alarm to install, but a family to protect. They take their job seriously with great technicians who have incredible work ethic. We are so pleased with the quality of work and service we receive. Money well spent!
Chris did an great job recommending our system components and Jason and Rob did an outstanding job installing our security system. They helped resolve issues with our doorbell and got it working. They explained how to use all components and made sure I knew of choices to make along the way to insure it was installed to my liking. So far, system is working great! I highly recommend Protectus Security.
In purchasing a new home we wanted to use a local company but was not sure which company to go with. After a few minutes on the phone with Chris, the decision was made. Setting the appointment and the installation process was so easy and seamless. Let’s not forget the after installation support you receive puts them above the competition for sure.